Returns & Exchanges
At You Knead Sourdough, we want you to be completely satisfied with your baking supplies. If your items are damaged or you have changed your mind, we offer a 30-day return policy for all unused products in their original packaging.
Contact Support
Email our customer service team with your order number and the reason for your return to receive a Return Authorization number.
Package Your Items
Securely pack the unused sourdough kits or tools in their original boxes to ensure they are not damaged during transit.
Ship the Return
Affix the provided return label or ship the package via your preferred carrier to our central warehouse address.
Receive Your Refund
Once our team inspects the returned goods, we will process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing